Privacy Policy

How we collect, use, and protect your information

Last Updated: January 1, 2024

1. Information We Collect

PHILFACO Logistics collects information you provide directly to us, such as when you create an account, request a quote, or contact our customer service. This may include:

  • Name and contact information (email, phone number, address)
  • Company details and shipping preferences
  • Payment information (processed securely through our payment partners)
  • Communication preferences and history

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our logistics services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations
  • With our service providers who perform services on our behalf
  • In connection with a business transfer (merger, acquisition, or sale of assets)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Access controls and employee training

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to certain processing activities
  • Data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this privacy policy, please contact us at:

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