Track Your Shipment
Real-time tracking for complete visibility of your cargo
Enter Your Tracking Number
Enter your Air Waybill (AWB) or Container number to track your shipment
Real-Time Tracking at Your Fingertips
Get complete visibility of your shipment journey
Get Tracking Number
Receive your unique tracking number when you book a shipment
Enter Number
Enter your Air Waybill or Container number in the tracking form
Track in Real-Time
Get real-time updates on your shipment's location and status
Get Notified
Receive email/SMS notifications at every milestone
Smart Tracking Features
Our advanced tracking system provides complete visibility and control over your supply chain.
- Real-time GPS location tracking
- Live status updates at every milestone
- Estimated delivery time (ETA)
- Email and SMS notifications
- Proof of delivery with photos
- Temperature monitoring (for sensitive cargo)
Frequently Asked Questions
Where can I find my tracking number?
Your tracking number is provided in your booking confirmation email and shipping documents. It typically starts with "PHF" followed by numbers.
How often is the tracking information updated?
Tracking information is updated in real-time whenever your shipment is scanned at checkpoints, during loading/unloading, and at delivery.
What should I do if my tracking number isn't working?
Please verify the number entered. If it's correct and still not working, contact our customer support at +254 700 000 000 or email tracking@philfaco.com for assistance.
Can I track multiple shipments at once?
Yes, registered users can access their dashboard to track all their shipments in one place. Contact our sales team to set up your business account.
Need Help Tracking Your Shipment?
Our customer support team is available 24/7 to assist you with any tracking issues.